The Northern Lights Village brand was born in 2016 and since then we opened two resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.

Our guests are truly international and so is our team, speaking all together 17 languages!

Job Description

We are seeking dedicated and vibrant waitstaff to join our company. You should be able to work quickly, answer customer queries and take and deliver orders. You should possess a polite and charismatic character.

Waitperson responsibilities are:

  • Providing customers with menus
  • Help customers to decide which is best to choose
  • Taking and delivering orders
  • Answering queries
  • Helping to resolve any customer complaints
  • Accepting payments and returning the change
  • Working with other staff members

Waitperson requirements are:

  • Experience as a wait staff/server
  • Fluent spoken and written English
  • Good charismatic character
  • Customer-friendly
  • Able to take and deliver orders efficiently/quickly
  • Good problem-solving skills
  • High school diploma
  • Finnish Alcohol Legislation Proficiency Certificate
  • Finnish Food Hygiene Certificate
  • Ability to follow instructions and workflow diligently
  • Ability to build relationships with colleagues and customers and ensure mutual satisfaction

It would be beneficial for a Waitperson to:

  • Speak other languages: Finnish, Chinese, Japanese, German, Spanish and French are an advantage.
  • Have knowledge of the local area
  • Experience on the field
  • Adaptability and flexibility

Pay, duration and benefits:

  • Minimum 90 working hours per 3 weeks period
  • Starting between October and November and until the end of March
  • Hourly pay negotiated in an interview, according to knowledge and experience
  • Other benefits according to the collective labor agreement
  • If necessary, the resort provides accommodation in a shared room for €200,00/month

Before applying, please ensure you have the right to work in Finland.

Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you may receive a reply in early August at the latest.